We aim to make your shopping experience smooth and reliable. If you are not satisfied with your purchase, please review our refund and return guidelines below:
1. Eligibility for Return
- Products can be returned if they are defective, damaged, or incorrect.
- Returns must be requested within 7 days of delivery.
2. Condition of Returned Products
- Items must be unused, in their original condition, and with all packaging intact.
- Products that show signs of wear, misuse, or tampering may not be eligible for return.
3. Return Process
- To request a return, please contact us at [email protected]
with your order details and reason for return. - Once approved, our team will guide you through the return process.
4. Refund Method
- Refunds are processed after the returned item is inspected and approved.
- Refunds will be provided in the original payment method used, which in this case is Cash on Delivery, meaning you will not be charged for the defective or returned product.
5. Exchanges
- In case of a defective or incorrect product, an exchange may be provided based on availability.